Shopping Basket
Shopping Guarantees
Shipping Policy
A. Delivery Time
In-stock items arrive in 3-7 business days. Order processing takes 1-2 business days (Cutoff: 4:00 PM GMT). Delivery details will be emailed after purchase.
B. Surcharges Areas
Free UK shipping to most cities. Extra surcharges apply to: Scottish Highlands/Islands, N. Ireland, Channel Islands, Isle of Wight/Man, and postcodes: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PO (30-41).
C. Support
Email: service@lightsin.co.uk
In-stock items arrive in 3-7 business days. Order processing takes 1-2 business days (Cutoff: 4:00 PM GMT). Delivery details will be emailed after purchase.
B. Surcharges Areas
Free UK shipping to most cities. Extra surcharges apply to: Scottish Highlands/Islands, N. Ireland, Channel Islands, Isle of Wight/Man, and postcodes: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PO (30-41).
C. Support
Email: service@lightsin.co.uk
Return Policy
A. 30-Day Returns
We offer a 30-day return window. Please email service@lightsin.co.uk before returning. Unauthorised returns are not accepted.
B. Eligibility
• Item must be unused, uninstalled, and in original packaging.
• Applies to damaged, defective, wrong, or lost items.
C. Full Policy
View full details on our Return Policy page.
We offer a 30-day return window. Please email service@lightsin.co.uk before returning. Unauthorised returns are not accepted.
B. Eligibility
• Item must be unused, uninstalled, and in original packaging.
• Applies to damaged, defective, wrong, or lost items.
C. Full Policy
View full details on our Return Policy page.
Free Gifts Policy
A. Value & Terms
Free gifts are promotional (£0 value) and non-refundable / non-exchangeable.
B. How to Claim
Contact service@lightsin.co.uk after receiving your main order and confirming no returns. Gifts ship within 2 working days upon confirmation.
C. Returns & Deductions
For personal returns, gifts must be returned (customer pays shipping). Unreturned gifts will have their retail value deducted from the refund.
Free gifts are promotional (£0 value) and non-refundable / non-exchangeable.
B. How to Claim
Contact service@lightsin.co.uk after receiving your main order and confirming no returns. Gifts ship within 2 working days upon confirmation.
C. Returns & Deductions
For personal returns, gifts must be returned (customer pays shipping). Unreturned gifts will have their retail value deducted from the refund.
